Ritchie Navigation is no longer offering our factory refurbishment program on Helmsman, Voyager, Explorer, or Sport series compasses. A break-down of specific model numbers we no longer work on can be found “here”. In addition, direct or the closest replacements to your compass model can be found “here”.
Ritchie Navigation is still offering reconditioning on our Navigator, 5” GlobeMaster & 6” GlobeMaster series models. Specific models numbers can be found “here”
If you are unsure what your compass model is, please send your contact information and a few pictures of the product to [email protected]
Please send any & all inquiries to [email protected] and we will reply within 24-48 hours.
Due to the current situation with COVID-19 we are asking all customers to ship their compasses to our offices. We will not be accepting walk-in deliveries or pick ups for the health and safety of of our staff and their families. We will ship you compass back to you free of charge for this inconvenience. We appreciate your understanding and look forward to resuming normal operations as soon as it is safe to do so.
At our factory, we recondition Ritchie compasses*. We repair the compass capsule to like new condition with a one year warranty. We have flat rate pricing to do so. To receive an estimate to repair, we can be contacted at [email protected] or by calling our service department at 781-709-3202.
When returning product, please follow our shipping procedure.
*Some Ritchie compasses are no longer repairable. Our service department can be contacted about current model replacement options.