Yes, most Ritchie compasses are 100% repairable. We have Authorized Ritchie Service Stations that repair our products. Our factory also has its own in-house Service Department. Please see our return procedure for details.
Yes, Ritchie offers replacement parts for most compasses. Our Service Manual is available on our website. If you know the model and serial number off the compass and want to order parts or would like information about your compass, you can contact our service department by calling 781-709-3202 or by e-mailing [email protected].
Yes, from Blue Sea Systems who manufacture an excellent marine dimmer for 12V and 24V systems see link: https://www.bluesea.com/products/category/Dimmers.
All Ritchie magnetic compasses should be completely filled with fluid. If your compass has a bubble or no fluid, most likely, the compass needs to be repaired or replaced. Please see our Return Policies and Procedures.
Yes; unlike electronics, i.e., chart plotters, etc. magnetic compasses do not need electrical power to work. The only part of the compass affected by a loss of power is the night lighting.
Some Ritchie compasses have two sets of lights. If this is the case with your compass, twist the positive leads together (red or white wires) and connect them to (+). Twist the two black leads together and connect them to (-).
Most Ritchie compasses come equipped with a night light system which can be connected to the boat’s DC electrical system.
The slotted rod in front of you is the E/W. The slotted rod on the right hand side is the N/S. *On some models the compensators are covered by two small plugs. Simply remove them to access the slots.
Once you’ve temporarily mounted the compass in its intended position, you want to make sure the rods are neutral. You neutralize the comp rods by setting the slots in a horizontal position.