"Recently I purchased a Ritchie Globemaster compass. When I installed it, I managed through carelessness, to break the mounting bracket... yesterday I received a new base and the packing slip said "No Charge". I would like to express my sincere appreciation for both the speed my request was handled and for giving me a new one free. Such service is almost unheard of in the marine industry."

"Never in my dealings with manufacturers, have I been so pleasantly surprised with the service and compensation from any company anywhere, any time."